šŸ“„ Terms and Conditions

Welcome to our store. By using our site and making a purchase, you agree to these Terms and Conditions. We recommend that you read them carefully before finalizing any order.

1. Company Identification

Store Name: [Store name] our store

Email: contact form

Address: address provided by our customer support team

Tax ID: Tax ID available on issued invoices


2. Purpose

These Terms and Conditions regulate the use of the our store website and the conditions for the purchase and sale of products to the final consumer.

3. Orders

  • To make a purchase, the customer must provide true and complete information.

  • After finalizing the order, the customer will receive a confirmation email.

  • Our store reserves the right to cancel orders in case of pricing errors, stock unavailability, or suspected fraud.

4. Prices and Payment

  • All prices are in euros (ā‚¬) and include VAT at the legal rate in force.

  • Available payment methods will be indicated at checkout.

  • The order will only be processed after payment confirmation.

5. Deliveries

  • Delivery times may vary depending on the product and the carrier.

  • Detailed information can be found in our Shipping Policy.

6. Right of Free Resolution

  • The consumer has the right to return their order within 14 days of receipt, without needing to state a reason.

  • More information can be found in our Returns Policy.

7. Warranty

  • All products are covered by the legal warranty of 2 years, in accordance with European Union legislation.

  • Defective products should be reported to our store via the contact email.

8. Responsibility

  • Our store is not responsible for delays or failures caused by external factors (strikes, carrier problems, natural disasters, etc.).

9. Personal Data Processing

  • Personal data processing is carried out in accordance with the GDPR and can be consulted in our Privacy Policy.

10. Dispute Resolution

  • In case of a dispute, the consumer can resort to the European Union's dispute resolution platform: https://ec.europa.eu/consumers/odr

  • Or to the competent Alternative Consumer Dispute Resolution entity in Portugal.

11. Changes

Our store reserves the right to change these Terms and Conditions at any time, with updated versions being published on this website.